When you listen to other people, you work in the space of not-knowing, even if you don’t realise it. Whether you’re a coach, leader, manager, teacher, parent, friend, sibling, or part of any other relationship, professional or personal, you will spend some time listening. Some of us more than others. It is this skill of … Read more
Jane came to see me about having tough conversations at work. She was avoiding them with one of her team and she knew that she could no longer stick her head in the sand. She needed help. We talked about transforming tough conversations with empathy. Let me start with this: there are three things I … Read more
I bet you have received feedback or had your thinking challenged at some point in your life. How did it make you feel? I’ve felt shame, defensiveness and fear through to feeling safe, love, and empathy. Some feedback has motivated me to do better and some that’s left me feeling despondent. I know which I … Read more
My daughter is going through a tough time. She’s being bullied at school by a ‘friend’. Over the last few months, we’ve had talks about how people treat one another, what it means to be yourself and how we build trust in a relationship (and what happens when that trust gets broken). The most recent … Read more
“Are you going to let this story run your life or are you going to rewrite it?” The words barely registered before the answer came into my mind. “I’m going to rewrite my story” I said. Humans are natural storytellers, we have been since we first started communicating with each other. Stories are how … Read more